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Burnout: How to Prevent it and Heal From It

Burnout: How to Prevent it and Heal From It

The Study:  Narratives of burnout and recovery from an agency perspective: A two-year longitudinal study  Stela Salminena,⁎, Elena Andreoua, Juha Holmaa, Mika Pekkonenb, Anne MäkikangasaThe Process:  The study followed four participants for over two years- from...
How to Speak to Your Customers To Generate Growth

How to Speak to Your Customers To Generate Growth

I’ll admit it’s not an easy thing to pick up the phone and have a conversation with a stranger. There is a lot that could go wrong: awkward silences or you call the guy who’s everyone’s best friend and will never get off the phone, or it could turn out to all be a...